Project Portfolio

🧩Workforce Identity Foundations Programme

Enterprise Identity Transformation | Virgin Media O2

Context
Enterprise-wide initiative to standardise workforce identity and access management across permanent and contingent populations. Fragmented identity sources and inconsistent lifecycle processes created operational and compliance risk.

Scope & Complexity

  • Consolidation of identity feeds across Oracle HCM (Cloud), MyIdentity, Okta, Active Directory and Helix

  • Transition of Oracle Cloud to single source of truth

  • Joiner / Mover / Leaver lifecycle redesign

  • Multi-vendor and cross-platform integration

  • Security, compliance and operational impact across digital estate

Approach

  • Defined target operating model for identity lifecycle governance

  • Mapped upstream and downstream system dependencies (Oracle → Okta → AD → Helix)

  • Established unified delivery cadence, RAID discipline and executive reporting

  • Coordinated architecture, security, HRIS and platform teams

  • Introduced reconciliation and data quality controls between Oracle and Okta

Outcome

  • Aligned contingent and permanent workforce onboarding models

  • Reduced manual access provisioning and lifecycle risk

  • Improved identity data consistency across enterprise platforms

  • Delivered structured integration roadmap across complex dependencies

Domains: Identity & Access Management, Enterprise Systems Integration, Security Governance, Cloud, Active Directory

🌏Global Hybrid Cloud & Infrastructure Deployment

Enterprise Expansion Programme

Context
Post-Covid regional expansion requiring hybrid cloud deployment across UK, Australia, Sweden and South Africa under compressed timelines and evolving compliance constraints.

Scope & Complexity

  • Deployment of new cloud region integrated with legacy bare-metal infrastructure

  • Latency optimisation and network performance considerations

  • Azure ExpressRoute, RBAC controls, packet optimisation

  • Multi-workstream global delivery

Approach

  • Rapid stakeholder alignment and scope clarification

  • End-to-end dependency mapping and critical path visualisation

  • Established cross-timezone delivery cadence and reporting discipline

  • Coordinated architecture, infrastructure and security teams

Outcome

  • Delivered hybrid architecture within agreed timeline

  • Reduced cross-regional delivery friction

  • Improved executive visibility across distributed teams

Domains: Cloud, Networking, Infrastructure, Security, Global Delivery

🎮 Global Product Launch – Regulated Gaming Platform

Technical Delivery Under Fixed Deadline

Context
High-profile, fixed-date global product launch under regulatory and certification constraints.

Scope & Complexity

  • Cross-continental development teams

  • External certification dependencies

  • Late-stage defect remediation under strict release window

  • Coordinated multi-environment deployment

Approach

  • Established daily cross-team synchronisation during final phase

  • Prioritised defect triage and ownership clarity

  • Maintained release control under fixed “black date” constraint

  • Managed final smoke testing and deployment coordination

Outcome

  • Delivered to immovable go-live deadline

  • Maintained regulatory compliance

  • Achieved executive sponsor sign-off post-launch

Domains: SDLC, Global Delivery, Release Management, Operational Readiness

🔐SOC 2 Type II Readiness Programme

Security & Compliance Portfolio Delivery

Context
Expansion into US market required SOC 2 Type II accreditation impacting infrastructure, governance, and operational controls.

Scope & Complexity

  • Multi-project security uplift

  • Third-party security tooling evaluation and POCs

  • Infrastructure and process control alignment

  • Executive reporting across audit readiness milestones

Approach

  • Defined structured roadmap from initiation to audit readiness

  • Clarified scope and compliance gap analysis

  • Balanced infrastructure change with operational continuity

  • Introduced portfolio-level milestone tracking and governance

Outcome

  • Achieved audit readiness within planned timeframe

  • Increased executive clarity around compliance trajectory

  • Reduced risk exposure during security uplift

Domains: Security, Compliance, Infrastructure Governance, Audit Readiness

🌐MPLS Replacement & Network Uplift

Domestic & General – Core Functions

Context
Enterprise MPLS network replacement programme to improve resilience, security and site-to-site connectivity.

Scope & Complexity

  • Multi-site connectivity transition

  • Network security alignment

  • Vendor-led infrastructure delivery

  • Change and release governance

Approach

  • Coordinated vendor milestones and technical design dependencies

  • Managed critical path across network and security workstreams

  • Ensured ITIL-aligned change approvals and deployment sequencing

  • Structured stakeholder reporting across business functions

Outcome

  • Delivered secure network transition with minimal business disruption

  • Improved connectivity resilience and operational visibility

  • Reduced legacy network risk exposure

Domains: Networking, Infrastructure, Vendor Management, ITIL Change

🏢 Office Network & Infrastructure Consolidation

Post-M&A Integration

Context
Network and infrastructure integration following acquisition and IP range conflicts.

Scope & Complexity

  • IP range restructuring

  • Firewall and IAM configuration updates

  • Software and server migrations

  • ISP coordination and physical access constraints

Approach

  • Clarified undocumented dependencies through stakeholder workshops

  • Structured phased migration plan

  • Managed vendor and ISP coordination

  • Maintained operational continuity during transition

Outcome

  • Delivered integration within planned milestone window

  • Improved inter-office connectivity

  • Strengthened cross-regional stakeholder alignment

Domains: Networking, Identity & Access, Infrastructure Migration, Vendor Coordination